12 February 2011

Mobile Banking on the Rocks !


Mobile phones are no more a communicating device alone, but are becoming a means of Banking also called as Mobile banking (also known as M-Banking, mbanking, SMS Banking etc.). It is a term used for performing balance checks, account transactions, payments, credit applications etc. via a mobile device such as a mobile phone or Personal Digital Assistant (PDA).


PAY via MOBILE

Making payment via mobile? Previously it was just a dream. But now its no more a dream, you can start by paying your utility bills, and you can even shop, using your mobile phone.

Obopay is an application that allows you to do this. Its Easy Money option is just like a mobile top-up, and for this, it has tied up with Nokia. All you have to do is walk into a Nokia Priority store and pay cash; this amount will be credited to your Obopay account. You can then use this amount to pay all your utility bills and recharge/top-up cell phones. There’s also an Easy Send service that allows you to transfer money from person-to-person or pay merchants for their products/services. To activate this service, you will have to go to a Nokia Priority store and download the application. Then, you will have to fill a know-your-customer form (as per RBI rules) to open a YES Bank account. This service is activated within one or two working days. The only catch is that the recipient has to be an Obopay member, otherwise the money won’t be transferred when doing a person-to-person money transfer. Currently, Obopay services are available only in Pune and Chandigarh. 

Another great payment gateway using the mobile phone is mChek. Through this service, you can securely pay for your phone bills, flight tickets, insurance premiums, movie tickets, utility bills, and online shopping. mChek links your mobile phone to your Visa/Mastercard credit or debit card, allowing you to make payments through your phone. It allows you to key in details for a credit card and a debit card, and for every transaction, it lets you choose between the two cards as your mode of payment. After selecting the payment mode, you must authenticate the transaction by entering your mChekPIN number. mChek has a comprehensive list of merchant partners and when you shop online, you will see an option to pay using mChek. All you have to do is feed in your mobile number and then you will receive a payment authorization request on your phone, which when confirmed, completes the transaction.  

While Obopay and mChek are fairly newer services, PayMate has been around for a while. It links your mobile phone to your existing bank account or credit/debit card, letting you pay for online purchases, utility bills, flight tickets, and much more. When you wish to conduct a financial transaction (online or offline), all you have to do is share your mobile number, and you will instantly receive an automatic IVR call-back confirming the transaction. Once you authenticate the same with your PIN, your payment will be processed and you will receive an SMS confirming the status. If you have more than one accounts linked with PayMate, then while making the payment, you can choose which account you wish to use. If you do not wish to transact using your credit or debit card, you can even purchase a GiftMate voucher, which allows you to transact using a pre-paid balance.

PayMate has also come up with a Green Money Transfer service in association with Corporation Bank and Tata Teleservices. It is a person-to-person mobile money transfer, wherein any mobile phone user can send or receive money almost instantly. A person who wishes to send money has to go to a Tata Green PCO and submit in cash the amount to be transferred. He will receive an IVR call asking him to confirm the transaction with his mPIN. After this, he will get a transaction code on his mobile to be shared with the recipient. All the recipient has to do is walk to a nearby Tata Green PCO and share his transaction code. He will then receive an IVR call asking him to authenticate the transaction with his mPIN. Once the verification is complete, the cash will be handed over to him. Currently, the services are limited to registered customers of Corporation Bank in Kerala and Karnataka.

NO THIRD PARTY APPLICATIONS

If you are afraid of third-party applications, look no further than your own bank.  Almost all major banks now offer their customers the convenience of mobile banking at no extra cost. Apart from SMS alerts regarding transactions and checking balance, you can now carry out full-fledged banking transactions. Getting started is simple; just follow the m-banking link of your bank and download the application. After keying in your login details and getting verified, you are good to go.

You can conduct funds transfers and transactions involving purchase of goods/services to a maximum of Rs 50,000 per day, but this may vary from bank to bank. Mobile banking is absolutely safe as it is user-specific and requires a four-digit PIN code for any transaction. In case you lose your phone, simply call the 24-hour customer care and request them to block the application. Also, as with the ATM, the application blocks itself on feeding three consecutive wrong PIN entries.
 
HOW SECURE IS MOBILE BANKING ?


Security of financial transactions is the most important part of any such services. After talking to a number of mobile and security experts, We've come to the conclusion that far from being less secure, mobile banking may even be more secure than logging on to your bank Web site over your PC. And the consensus is that it's probably less risky than using cheques, which can be forged, and credit cards, which can be stolen or skimmed at ATM machines for clones to be made.

Con to Mobile Banking Security:

Mobile devices are easy to lose: "It's more or less as safe as banking you would do from your home computer, maybe slightly more risky, similar to using a laptop at Starbucks," said Charlie Miller, a principal analyst at consultancy Independent Security Evaluators. "The biggest difference is you are carrying the thing around with you and are more likely to lose physical custody of it than a computer."

Even so, the convenience outweighs the risk, he said. "It is no riskier than calling someone using your debit card or buying on Amazon with a debit card."

Pros to Mobile Banking Security:

Mobile banking can be done anywhere at any time: Because people can do mobile banking at any time, they are more likely to log on more frequently and thus the chances of them detecting fraud are increased.

No banking-related mobile viruses or malware yet: In the mobile era, There are no such Trojans.

Mobile banking functions are limited : At this time, consumers can check their account balances, transfer funds between their accounts, and see recent transactions over their mobile devices. In worst instance, if someone found your phone and logged into your mobile banking account, the worst he could do is pay your utility bill.

To safeguard against security risks, mobile users should use their device PIN codes, download mobile apps only from their financial institution, switch Bluetooth off when not in use, and avoid lending their phone to strangers to minimize the chance of someone downloading a malicious app onto the device.


One-time password (OTPs) are the latest tool used by financial and banking service providers in the fight against cyber fraud. Instead of relying on traditional memorized passwords, OTPs are requested by consumers each time they want to perform transactions using the online or mobile banking interface. When the request is received the password is sent to the consumer’s phone via SMS. The password is expired once it has been used or once its scheduled life-cycle has expired.
 
In the end, "Mobile Banking is secure and there's not really any cause for concern,"

ONLINE MONEY MANAGER

With all this talk of paying bills and shopping, let’s now look at something that will help us save some money. We came across Intuit Money Manager (www.intuitmoneymanager.com), which is an online personal finance tool that helps you plan, save and grow your money. The best part about it is that it allows you to consolidate all your financial accounts, be it your bank accounts, credit/debit cards, loan accounts, investments, and even your bills, under one platform. After logging in, you’ll have to feed in the details for all your accounts and then you can easily keep a track of all your expenses at a glance. Your expenses are categorized, which allows you to map your spending trends and even set budget goals. You can fix a budget for each category and when you reach the limit, you will receive an SMS or email alert asking you to stop spending. It even calculates your tax liabilities, which helps you to set aside money and invest it later. 

With Intuit Money Manager, you can even monitor your stock investments, ULIPs, mutual funds, etc, thanks to live price updates. It also allows you to set reminders for all your payments, so you don’t have to worry about missing a due date. It thus acts as a constant reminder of your financial health and motivates you to save more. Currently, it supports over 40 major financial institutions in India, including banks and brokerage firms. This service is available with a 90-day free trial, and if you like it, you can go for an annual subscription at Rs 365.

Another website you can choose is Perfios.com, which provides a 360-degree view of one’s personal finances, right from bank accounts and credit cards, to mutual funds, loans, and taxes. With Perfios, you can also invite your relatives or friends to share accounts and integrate the same with your portfolio. This will help you keep tabs on your family’s finances and plan better. As of now, the service is free, but they are planning to launch premium services in the near future at a nominal cost. The best part is that this website even provides mobile access.

 

2 comments:

It is indeed true that people involved in small scale money transactions opt for mobile transfers for varied reasons and Mobile transaction really rocks...

It is the same way as recharging your datacard online viasite such as paytm.com from anywhere.

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